FAQ'S

We love to answer your questions! Please do not hesitate to get in touch if we have not answered below.

Frequently asked questions

What If I add the wrong address when checking out?


It is your responsibility to ensure your address is correct when you check out especially if you're using PayPal. We are not responsible for lost packages due to incorrect delivery information. Please get in touch with us as soon as possible and we will try what we can to change it for you if the item has not been dispatched.




Can I add multiple names to my item personalisation?


Yes! The longer the text on the item the smaller the wording will be. If you are concerned please contact us prior and we can send you a mock up of the text for you.




Can I send an item as a gift?


Yes! Please pop a note in the checkout section and we can send the item out with a gift message for you. Please ensure the delivery address is correct.




Can you ship internationally?


We can ship internationally, however there is an addititional postage charge for this. We also cannot accept responsiblilty for parcels lost during transit.